What Did You Expect?
Exploring the Roles of Clients’ and Referrers’ Expectations in the Success of the Music Therapy Process
DOI:
https://doi.org/10.15845/voices.v21i2.2950Parole chiave:
Expectations, therapeutic relationship, therapy process, assessment, client perspectiveAbstract
Cosa ti aspettavi? Esplorare i ruoli delle aspettative di clienti e referenti nel successo del processo musicoterapico
Abstract
Questo articolo esplora i modi in cui le aspettative di clienti e referenti possono influire sul processo di musicoterapia. Il setting è quello di un musicoterapista autonomo che lavora per un fornitore di musicoterapia. I riferimenti per questo terapista provengono dalla comunità tramite il sito Web del fornitore stesso. Una stanza in un centro comunitario viene utilizzata per le sessioni. Vengono presentati tre casi di studio, attraverso i quali viene esplorata la relazione fra le aspettative del cliente o del referente, e i risultati effettivi del lavoro. Il primo caso di studio illustra uno scenario in cui le aspettative di un cliente erano diverse da ciò che il musicoterapista poteva offrire, ma è stata raggiunta una decisione informata da parte del cliente per continuare la musicoterapia. Il secondo caso considera come la comunicazione tra terapista e referente sulle aspettative di quest’ultimo abbia consentito di soddisfare i bisogni di un cliente attraverso un impegnativo processo terapeutico. Il terzo caso esamina come per il referente una precedente esperienza di terapia potrebbe aver portato ad alte aspettative per la terapia di un cliente a cui ha fatto riferimento. Il documento esamina come queste aspettative abbiano influenzato il processo terapeutico. L'autore sostiene che le aspettative della persona che invia un cliente possono avere un'influenza significativa sul processo terapeutico e devono essere prese in considerazione.
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