What Did You Expect?
Exploring the Roles of Clients’ and Referrers’ Expectations in the Success of the Music Therapy Process
DOI:
https://doi.org/10.15845/voices.v21i2.2950Palabras clave:
Expectations, therapeutic relationship, therapy process, assessment, client perspectiveResumen
¿Que esperabas? Exploración de las funciones de las expectativas de los clientes y referencias en el éxito del proceso de musicoterapia
Resumen
Este artículo explora las formas en que las expectativas de los clientes y referencias pueden afectar el proceso de musicoterapia. El escenario es el de un musicoterapeuta autónomo que trabaja para un proveedor de musicoterapia. Las referencias para este terapeuta provienen de la comunidad a través del sitio web del proveedor. Se utiliza una sala en un centro comunitario para las sesiones. Se presentan tres estudios de caso, a través de los cuales se explora la relación entre las expectativas del cliente o del remitente de la musicoterapia y los resultados reales del trabajo. El primer estudio de caso ilustra un escenario en el que las expectativas de un cliente eran diferentes de las que podía ofrecer el terapeuta, pero se llegó a una decisión informada de continuar la musicoterapia por parte del cliente. El segundo estudio de caso considera cómo la comunicación entre el terapeuta y el remitente sobre las expectativas del remitente permitió satisfacer las necesidades de un cliente a través de un proceso de terapia desafiante. El tercer estudio de caso analiza cómo una experiencia previa de terapia para el remitente puede haber llevado a altas expectativas de la terapia para un cliente al que refirió. El artículo examina cómo estas expectativas influyeron en el proceso de terapia. El autor sostiene que las expectativas de la persona que deriva a un cliente pueden tener una influencia significativa en el proceso de la terapia y deben tenerse en cuenta.
Citas
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