The Impact Areas Questionnaire (IAQ): A Music Therapy Service Evaluation Tool
DOI:
https://doi.org/10.15845/voices.v20i2.2816Parole chiave:
service evaluation, impact areas, tool, Impact Areas Questionnaire (IAQ), Nordoff RobbinsAbstract
L’Impact Areas Questionnaire (IAQ): uno strumento di valutazione del servizio di musicoterapia
La valutazione del servizio è un requisito professionale per gli esperti e le organizzazioni di musicoterapia. Tuttavia, i risultati della valutazione del servizio sono raramente pubblicati nella letteratura professionale, e la documentazione su processi e metodi di tali valutazioni è limitata, inclusi la logica, i dilemmi e le sfide incontrate. Probabilmente, ciò è dovuto allo stato percepito, alle carenze metodologiche e alla specificità del contesto del lavoro di valutazione del servizio. Attingendo al nostro impegno con la valutazione del servizio in diversi contesti, siamo diventati consapevoli del suo potenziale oltre i suoi tipici usi attuali sul campo, nonché della necessità di una discussione e un dibattito aperto sugli strumenti di valutazione disponibili. È qui che si trova l'obiettivo di questo articolo: introdurre uno strumento di valutazione del servizio, Impact Areas Questionnaire (IAQ), insieme agli studi che hanno portato alla sua costruzione. Sviluppato originariamente attraverso una revisione di 27 progetti, il questionario contiene una serie di diverse aree di impatto. Adottando una prospettiva ecologica, queste aree fanno riferimento all'impatto percepito della musicoterapia non solo sugli utenti dei servizi, ma anche su famiglie, caregivers, amici, personale e contesto organizzativo nella sua interezza. A seguito del suo sviluppo originale all'interno dei centri Nordoff Robbins in Inghilterra e Galles, il questionario è stato testato nel contesto Nordoff Robbins in Scozia con l'obiettivo di esplorarne l'applicabilità e la trasferibilità ad altri contesti di musicoterapia. Oltre a presentare i risultati del test, si discute il potenziale uso dell'IAQ, il quale è incluso come appendice a questo articolo, in altri contesti, e della sua rilevanza per la conoscenza e l'elaborazione di politiche sul campo.
Traduzione di Claudio Cominardi
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