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   <front>
      <journal-meta>
         <journal-id journal-id-type="DOAJ">15041611</journal-id>
         <journal-title-group>
            <journal-title>Voices: A World Forum for Music Therapy</journal-title>
         </journal-title-group>
         <issn>1504-1611</issn>
         <publisher>
            <publisher-name>GAMUT - Grieg Academy Music Therapy Research Centre (NORCE &amp;
               University of Bergen)</publisher-name>
         </publisher>
      </journal-meta>
      <article-meta>
         <article-id pub-id-type="doi">10.15845/voices.v19i2.2841</article-id>
         <article-categories>
            <subj-group subj-group-type="heading">
               <subject>Research</subject>
            </subj-group>
         </article-categories>
         <title-group>
            <article-title>The “Palliative Soul”: Music Therapy, End of Life Care, and Humanizing
               the Patient</article-title>
         </title-group>
         <contrib-group>
            <contrib contrib-type="author">
               <name>
                  <surname>Tao</surname>
                  <given-names>Zoe</given-names>
               </name>
               <xref ref-type="aff" rid="Z_Tao"/>
               <address>
                  <email>zoetao1@gmail.com</email>
               </address>
            </contrib>
         </contrib-group>
         <aff id="Z_Tao"><label>1</label>Southwestern Medical School, Dallas, University of
            Texas</aff>
         <contrib-group>
            <contrib contrib-type="editor">
               <name>
                  <surname>Norris</surname>
                  <given-names>Marisol</given-names>
               </name>
            </contrib>
         </contrib-group>
         <contrib-group>
            <contrib contrib-type="reviewer">
               <name>
                  <surname>Jenks</surname>
                  <given-names>Leigh</given-names>
               </name>
            </contrib>
            <contrib contrib-type="reviewer">
               <name>
                  <surname>Clements-Cortes</surname>
                  <given-names>Amy</given-names>
               </name>
            </contrib>
         </contrib-group>
         <pub-date pub-type="pub">
            <day>1</day>
            <month>7</month>
            <year>2019</year>
         </pub-date>
         <volume>19</volume>
         <issue>2</issue>
         <history>
            <date date-type="received">
               <day>4</day>
               <month>3</month>
               <year>2018</year>
            </date>
            <date date-type="accepted">
               <day>15</day>
               <month>3</month>
               <year>2019</year>
            </date>
         </history>
         <permissions>
            <copyright-statement>Copyright: 2019 The Author(s)</copyright-statement>
            <copyright-year>2019</copyright-year>
            <license license-type="open-access"
               xlink:href="http://creativecommons.org/licenses/by/4.0/">
               <license-p>This is an open-access article distributed under the terms of the
                     <uri>http://creativecommons.org/licenses/by/4.0/</uri>, which permits
                  unrestricted use, distribution, and reproduction in any medium, provided the
                  original work is properly cited.</license-p>
            </license>
         </permissions>
         <self-uri xlink:href="https://voices.no/index.php/voices/article/view/2841"
            >https://voices.no/index.php/voices/article/view/2841</self-uri>
         <abstract>
            <p>This qualitative research project features semi-structured interviews on perspectives
               of humanistic care with Spanish physicians and therapists who have worked in or are
               familiar with music therapy and end of life care, disciplines that identify
               themselves as centering humanistic values in patient care. The purpose of the study
               was to have the thirteen music therapists and physicians elaborate on their
               perceptions regarding humanistic patient care and synthesize common elements from
               their interviews. A grounded theory approach was used to construct and derive themes
               among interviewees, and a narrative method of analysis was used to highlight salient
               philosophies of care and moments of conversation with clinicians. Building off of the
               interviews, this article explores how artistic engagement in end-of-life contexts
               sets up avenues for spiritual, psychosocial, and medical care. This “palliative soul”
               approach to patient care illuminates how health professionals may humanize patients
               at the end of life: leaning in to experiences of suffering with intention and an open
               ear, approaching patients in anticipation of their potential spiritual, emotional,
               and psychosocial needs, defining suffering, wellbeing, and effective clinical
               intervention through the patient’s voice, thinking actively about their own biases
               and shortcomings in care, and overall seeing the beauty and humanity in people both
               within and despite their arrival at end-stage disease. Lastly, this article discusses
               how even outside the context of end of life care, health professionals may broadly
               adopt the “palliative soul” and incorporate the needs of patients and their
               relational networks into clinical practice.</p>
         </abstract>
         <kwd-group kwd-group-type="author-generated">
            <kwd>music therapy</kwd>
            <kwd>end of life care</kwd>
            <kwd>community</kwd>
            <kwd>psychosocial care</kwd>
            <kwd>spiritual care</kwd>
         </kwd-group>
      </article-meta>
   </front>
   <body>
      <!-- sec lvl 2 begin -->
      <sec>
         <title>Introduction</title>
         <p>This research highlights perspectives of care shared among Spanish physicians and
            therapists who have worked in or are familiar with music therapy in end-of-life care
            settings. The study features significant themes and concerns that arise at the end of
            life and how music therapy may address the emotional, spiritual, and psychosocial
            dimensions of care for dying patients. This project explores possibilities of
            integrating the “palliative soul” into medical practice more broadly, whether one works
            directly with patients at the end of life or otherwise.</p>
         <p>The term “palliative soul” comes from a Spanish internist who I had the privilege of
            speaking with about his career caring for incarcerated patients. Somewhere in our
            conversation, he stated, “I arrive at the conclusion that us doctors have to have a
            palliative soul,” words that stuck with me as I formulated this article. In the context
            of this project, I elaborate on the “palliative soul” to describe an approach to
            delivering care that defers to the voices of patients and their loved ones in defining
            states of suffering and wellbeing, sees patients as more than their illness, addresses
            spiritual, emotional and psychosocial needs, allows for patient agency in
            co-constructing routes of healing, and practices reflexivity regarding the personal
            baggage clinicians bring into clinical encounters.</p>
         <p>In recent years, medical humanism has taken root as a movement toward patient-centered
            care, emphasizing values such as patient dignity and autonomy (<xref ref-type="bibr"
               rid="HG2009">Hartzband &amp; Groopman, 2009</xref>). Art modalities such as
            literature, the visual arts, and music have been utilized in medical educational
            settings as tools for teaching humanism, with several educators citing music’s emphasis
            on values such as fostering relationships, expressing emotions, and promoting human
            dignity as its relevance to medical training (<xref ref-type="bibr" rid="NH2003">Hanes
               &amp; Newell, 2003</xref>; <xref ref-type="bibr" rid="JFB2013">Janaudis, Fleming,
                  &amp; Blasco 2013</xref>; <xref ref-type="bibr" rid="VRS2006">van Roessel &amp;
               Shafer, 2006</xref>).</p>
         <p>While researchers in the intersections of music and medicine have frequently noted that
            medicine, especially medical education, can benefit from engagement with music listening
            and performing, few studies have attempted to gauge the personal and professional
            insights of individuals whose careers have encompassed exposure to both music and
            medicine. Music therapy has been cited as providing humanizing qualities to medical
            settings, assisting palliative care teams in meeting patients’ holistic needs (<xref
               ref-type="bibr" rid="OKK2007">O’Kelly &amp; Koffman, 2007</xref>). A qualitative
            study on the personal and clinical experiences of music therapists who have survived
            cancer and work with cancer patients illustrated that self-awareness and addressing such
            holistic needs – spiritual, emotional, and physical – were integral parts of clinical
            practice (<xref ref-type="bibr" rid="L2016">Lee, 2016</xref>). Likewise, the World
            Health Organization (<xref ref-type="bibr" rid="WHO2018">2018</xref>) defines
            palliative care as an integration of medical, psychological, and spiritual dimensions of
            care. As music, medicine, and end of life care comprise disciplines cited for their
            humanistic attributes, it was suspected that music therapists and physicians involved
            with music therapy and end of life care might have profound personal and professional
            insight into putting medical humanism into practice. This study provides a window into
            the perceptions of four Spanish physicians and nine music therapists on how we might
            engage with medical humanism in our individual practices.</p>
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Palliative care in Spain</title>
            <p>The overarching practice of palliative care is based on physical suffering’s
               connection with existential, emotional, psychosocial, and spiritual distress (<xref
                  ref-type="bibr" rid="B2017">Brennan, 2017</xref>). According to
                  <italic>Spirituality in the Clinic</italic> by the Spanish Society of Palliative
               Care (SECPAL), the philosophy of palliative care holds to the belief that care is
               only adequate if it attends to multiple dimensions of a person’s needs (<xref
                  ref-type="bibr" rid="BBD2014">Benito, Barbero, &amp; Dones, 2014</xref>). While
               palliative care is not synonymous with end-of-life care, which is the focus of this
               study, the philosophy of palliative care informs much of end-of-life care.</p>
            <p>Discussions of death and dying also have deep roots in religion and culture. Spain’s
               religious consciousness is largely of Catholic influence, although people of older
               age experience this to a greater extent than adolescents or younger people (<xref
                  ref-type="bibr" rid="OG2001">Olarte, Núñez, &amp; Guillén, 2001</xref>).
               Additionally, Catholic spirituality has been associated with an external center of
               control, in which the events of one’s life are attributed to external forces; in an
               end-of-life healthcare context, religiously-oriented patients see these external
               forces as divine, with God being responsible for health and wellbeing (<xref
                  ref-type="bibr" rid="OG2001">Olarte, Núñez, &amp; Guillén, 2001</xref>). This
               implies that psychosocial and spiritual suffering at the end of life in a Spanish
               medical context tend to be seen as less internally and individually dependent and
               more externally and collectively dependent. While this connection between external
               divine control and adverse medical circumstances is not explicitly stated in the
               clinician interviews, it may help contextualize the importance health professionals
               in Spain attribute to spiritual wellbeing.</p>
         </sec>
         <!-- sec lvl 3 end -->
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Music therapy in end of life care</title>
            <p>Difficult emotional circumstances encountered at the end of life come with a critical
               need for self-expression and self-disclosure. As MD Anderson Palliative Care
               Artist-in-Residence Marcia Brennan stated in <italic>Life at the End of
               Life</italic>, our culture often cannot bring itself to look directly at dying
               subjects, leading to the social and physical marginalization of individuals at the
               end of life (<xref ref-type="bibr" rid="B2017">Brennan, 2017</xref>). Death is
               commonly perceived as undesirable, unthinkable, and a subject to be relegated to the
               shadows. Pilar Arranz, a Spanish palliative care psychologist, stated, “in the
               Western world it is not common to confront death face to face” (<xref ref-type="bibr"
                  rid="BBD2014">As cited in Benito, Barbero &amp; Dones, 2014, p. 77</xref>). In
               this sense, music therapy in end of life care can provide a professional avenue by
               which clinicians can face death and find the human amidst difficult circumstances,
               making “otherwise abstract issues vividly concrete and discussable” (<xref
                  ref-type="bibr" rid="B2017">Brennan, 2017, p. 50</xref>). In fact, music
               therapists on interdisciplinary palliative care teams have become increasingly common
               in recent years (<xref ref-type="bibr" rid="CC2016">Clements-Cortes, 2016</xref>).
               Empirical studies of music therapy in palliative care settings have found that music
               therapy techniques can successfully reduce patients’ pain perception, enhance
               perceived quality of life, reduce symptoms of anxiety and depression, enhance mood
               and self-esteem, assist with reconnecting to one’s identity, and facilitate
               communication with others (<xref ref-type="bibr" rid="CC2016">Clements-Cortes,
                  2016</xref>).</p>
            <p>Ultimately, the motivation for undertaking this project is based on an interest in
               what common ground, both personal and professional, clinicians who are affiliated
               with work in music therapy at the end of life may share in fulfilling many of the
               ideals of medical humanism. I hypothesized, pre-interviews, that these physicians and
               therapists, based on both their proximity to complex suffering and healing through
               the creative arts, would stand out for their focus on patient subjectivity in
               generating their own professional voice, centering their careers on seeing and caring
               for multiple dimensions of a human being.</p>
         </sec>
         <!-- sec lvl 3 end -->
      </sec>
      <!-- sec lvl 2 end -->
      <!-- sec lvl 2 begin -->
      <sec>
         <title>Method</title>
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Project Setting</title>
            <p>This project was conducted at El <italic>Instituto Música, Arte y Proceso
               </italic>(the Institute of Music, Art and Process, or IMAP) in Vitoria-Gasteiz,
               Spain. IMAP is a multidisciplinary institution that focuses on using music in a
               diverse array of medical and therapeutic contexts. Currently, IMAP is in the process
               of pioneering what may be the first formal hospice facility in Spain outside of a
               hospital or home service context. IRB Approval was granted by Rice University for
               completion of this study, as IMAP does not have an IRB or equivalent review
               board.</p>
         </sec>
         <!-- sec lvl 3 end -->
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Participants</title>
            <p>Participants of this project were music therapists and physicians who either
               performed or were exposed to music therapy in end-of-life care. Clinicians were
               recruited via snowballing techniques in which known candidates who meet criteria were
               asked directly for their participation (<xref ref-type="bibr" rid="PPR1998">Patrick,
                  Pruchno, &amp; Rose, 1998</xref>). The clinicians did not all incorporate music
               therapy into their healthcare practices; rather, they were affiliated in some way
               with music therapy, whether it be (a) participating in IMAP’s <italic>vivir con voz
                  propia </italic>(“living through your own voice”) program, a community program
               that seeks to promote hospice and palliative care through the music therapy
               institute; (b) seeing patients at the end of life on an interdisciplinary care team
               with a music therapist; or (c) doing professional music therapy sessions in a
               hospital.</p>
            <table-wrap id="tbl1">
               <label>Table 1.</label>
               <!-- optional label and caption -->
               <caption>
                  <p>Breakdown of clinician interviewees by profession, context of end-of-life care
                     practice, and population of patients served. Table serves to highlight the
                     diversity of clinical practice among the interviewees rather than draw
                     conclusions regarding the impact of clinical experience on interview
                     content.</p>
               </caption>
               <table>
                  <thead>
                     <tr>
                        <th>Professional training</th>
                        <th>Contexts of end of life care experience</th>
                        <th>Populations of patients attended</th>
                     </tr>
                  </thead>
                  <tbody>
                     <tr>
                        <td>music therapist, psychologist</td>
                        <td>private hospital, intensive care unit</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>music therapist, psychologist</td>
                        <td>home hospice service, private hospital, oncology unit, senior home
                           residence</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>music therapist, nurse</td>
                        <td>private hospital, pediatric oncology unit, palliative care unit</td>
                        <td>pediatric, adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>music therapist, nurse</td>
                        <td>private hospital, palliative care unit</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>music therapist, music teacher</td>
                        <td>private hospital, palliative care unit, home hospice service</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>music therapist, music teacher</td>
                        <td>government-funded senior home residences</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>music therapist</td>
                        <td>private hospital, palliative care unit</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>music therapist</td>
                        <td>private hospital, palliative care unit</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>music therapist, social worker</td>
                        <td>private hospital, palliative care unit</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>palliative care physician (family practice)</td>
                        <td>home hospice service</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>palliative care physician (family practice)</td>
                        <td>private hospital, palliative care unit</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>palliative care physician (internal medicine)</td>
                        <td>private hospital, palliative care unit</td>
                        <td>adult/geriatric</td>
                     </tr>
                     <tr>
                        <td>palliative care physician (internal medicine)</td>
                        <td>public hospital, palliative care unit, prison care</td>
                        <td>adult/geriatric</td>
                     </tr>
                  </tbody>
               </table>
            </table-wrap>
            <p>The pool of clinicians included nine music therapists and four physicians by
               profession. However, since music therapy is often added later on in a career due to
               its existence only as a master’s degree in Spain, this same pool of clinicians also
               included people who were (and still are) psychologists, nurses, and professional
               musicians. An important note to make is that all clinicians interviewed in this
               study, despite being involved music therapy and end of life care, hold varied career
               positions (Table 1). In addition to their professional training (i.e. music therapist
               versus physician), the duration of time spent working in the field, techniques
               utilized most frequently in practice, access to patients (small-town or suburban care
               versus working in the city center), context of care (home care, hospital, etc.), and
               age group of patients (pediatric, adult, geriatric, etc.) are all factors which
               certainly affect clinicians’ perspectives on their field; their responses to
               open-ended interview questions were reflections of their professional status,
               experience, and context.</p>
         </sec>
         <!-- sec lvl 3 end -->
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Design and Procedures</title>
            <p>For this project, semi-structured interviews were utilized to gain participants’
               perspectives of humanistic approaches to end of life care. Interview questions were
               pre-determined and open-ended and elicited both concrete and narrative knowledge of
               the interviewees (<xref ref-type="bibr" rid="A2008">Ayres, 2008</xref>). Interviews
               were all conducted in Spanish, recorded, and transcribed by hand. All interviews were
               done face-to-face, either in-person or through video chat. A permission form
               describing the study’s intents, purposes, and methodology was read aloud to each
               interviewee beforehand, and verbal consent to participate was attained from each
               person. Interviews lasted from 15 to 30 minutes, with 20 minutes being the targeted
               duration. The interview was formatted in a semi-structured manner, and all included
               the following questions:</p>
            <list list-type="order">
               <list-item>
                  <p>Describe your work, as well as your relationship with patients.</p>
               </list-item>
               <list-item>
                  <p>How do you define wellbeing for your patients?</p>
               </list-item>
               <list-item>
                  <p>What do you perceive as the most difficult in your work?</p>
               </list-item>
               <list-item>
                  <p>What are some emotions or thoughts patients often have in this context?</p>
               </list-item>
               <list-item>
                  <p>How do you see the role of music in your work?</p>
               </list-item>
               <list-item>
                  <p>How do you perceive the role of spirituality in this context?</p>
               </list-item>
            </list>
         </sec>
         <!-- sec lvl 3 end -->
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Data Analysis</title>
            <p>The process of data interpretation was a narrative analysis approach, which
               focuses on “experiences and events as the participants understand them” (<xref
                  ref-type="bibr" rid="S2011">Schutt, 2011, p. 339</xref>). The process of
               interviewing and interview analysis followed the flow of content clinicians chose to
               share and attempted to “preserve the integrity of personal biographies,” in this case
               biographies regarding physicians’ and music therapists’ professional lives (<xref
                  ref-type="bibr" rid="S2011">Schutt, 2011, p. 339</xref>). The process of
               generating themes from interviewees was inductive, utilizing grounded theory. The
               primary interview material was the basis for constructing categories and generating
               theory (<xref ref-type="bibr" rid="DL2008">Denzin &amp; Lincoln, 2008</xref>). This
               study utilizes a constructivist approach to value individual clinicians’ subjective
               experiences and perceptions on approaches to care (<xref ref-type="bibr" rid="OC2009"
                  >O’Callaghan, 2009</xref>). While I had an idea of how to organize the responses
               to my questions pre-interview, the categorical themes included in analysis emerged
               from the lens of informal conversation with clinicians, relying also on my own
               subjective perception of what they expressed as important to end of life care, such
               as their tone of voice and emotional reactions to my questions.</p>
         </sec>
         <!-- sec lvl 3 end -->
      </sec>
      <!-- sec lvl 2 end -->
      <!-- sec lvl 2 begin -->
      <sec>
         <title>Results – derived themes</title>
         <p>Analysis consisted of three main stages. First, upon listening to the complete interview
            recordings and reading the transcriptions once, seven categories of overarching themes
            were noted among all the interviews: (a) illness and relational identity, (b)
            definitions of suffering and wellbeing, (c) spiritual themes, (d) emotional and
            psychosocial themes, (e) co-constructing routes of healing between patient and provider,
            (f) reflexivity, and (g) distinctions between care and cure (the latter two were later
            combined into one category due to their overlap). On the next pass through the interview
            transcripts, each of the seven themes were color-coded. Lastly, all of the
            color-highlighted text from each interview was compiled into a single document and
            interview quotes were systematically removed until three to four representative or
            significant quotes remained in each category.</p>
         <p>Note: as therapist quotations are more numerous, quotes from interviews are from music
            therapists unless marked as physician quotes.</p>
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Illness and relational identity</title>
            <p>Patients’ relational networks came from other people or daily activities that defined
               them as a person. Firstly, the clinicians interviewed frequently reported that music
               therapy assisted in some way with the experience of pain, highlighting the
               interconnectedness of patients’ physiological outcomes with their sense of
               personhood. Likewise, the role of the music therapist in seeing an individual’s
               “capacities” beyond illness and disability addressed challenges to one’s daily life
               routine and therefore challenges to one’s sense of self. Wellbeing in this case can
               be defined as something that may not be seen at the moment of the clinical encounter
               but became evident looking at the patient in the context of their relational network,
               as the music is passed from therapist to patient to family. In the following quotes,
               participants discussed how patients’ sense of self and relational networks impacted
               their clinical practice.</p>
            <disp-quote>
               <p>“When you enter [the room] to work with someone in a vulnerable situation, I
                  believe that you first see more suffering and pain. In this first contact, the
                  illness can affect you, seeing all that the person can’t do, their physical state,
                  their emotional state. But later you see the person as such, more the essence of
                  the person – and if you see the essence of the person, the physical suffering
                  loses a bit of its force. Then you achieve much more than a sick body, and that is
                  when you can really begin to work with and develop the person’s abilities.”</p>
            </disp-quote>
            <disp-quote>
               <p>“One’s self-perception is that every time they can do less…to feel capable is to
                  do something more, and give more power to the person with the little they can do,
                  to give them greater license to decide, so that the person begins to think of
                  themselves in the same way.”</p>
            </disp-quote>
            <disp-quote>
               <p>“When she found out she was dying, she had gone three or four years with the
                  cancer, and hadn’t returned to painting for years…but she felt she could not
                  return to painting like this because for her it was really frustrating – to want
                  to, and not be able to. Music was not her language…but we used it to play an
                  image…and later, she improvised about one of her own paintings. It was something
                  which helped her relate to her painting, but was not painting directly…it was not
                  forgotten for her, it was something she had to touch, and did so through the
                  music.”</p>
            </disp-quote>
            <disp-quote>
               <p>“I did a few sessions with her, a few months before her death, and my perception
                  during these sessions was that there was a lot of distance, that she had her
                  resistances to music therapy, that she did not open herself to all of it. But
                  later what we did in the music therapy sessions she shared with her family,
                  telling her family of these experiences. It had that value and for me it was a
                  surprise, because she was a person who you see as tense, whom you really don’t
                  know is connecting with you or not, or maybe it’s not her place in that moment –
                  you question if that person is able to feel well. Well, maybe not in the session,
                  but it had this value for her because she brought it to her family.”</p>
            </disp-quote>
         </sec>
         <!-- sec lvl 3 end -->
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Definitions of suffering and wellbeing</title>
            <p>A common theme for conceptualizing what it means to suffer as well as what it means
               to be well was deferring to the knowledge and perceptions of the patient. From the
               perspective of the participants, a patient defined what wellbeing and suffering meant
               for themselves, with one physician noting that health was “What the person considers
               to be well.” Additionally, some saw another’s wellbeing as a reflection of
               themselves, and vice versa, highlighting the reciprocal nature of defining suffering
               and wellbeing. The following quotes describe patient and provider’s subjective
               experiences in deciding what it means to be well and guiding care accordingly.</p>
            <disp-quote>
               <p>“First, we have a minimum level of objectives, of comfort, and later also we ask
                  about the person’s history. Because someone feels better when they can express
                  themselves.” [physician]</p>
            </disp-quote>
            <disp-quote>
               <p>“I believe that you see me, you know me…if you feel well, it’s easy for the other
                  person to be well. Like a mirror – we are mirrors of others, and we accompany one
                  another. But there are physical things – if someone is breathing, if their arms
                  are open, if they have trust, a body posture that’s not closed – if they are
                  quiet, or animated, on the level of gestures, in the face, or a smile – and you
                  know that person is well.”</p>
            </disp-quote>
            <disp-quote>
               <p>“well, in my case, asking many times because most people have speech – it’s
                  certain that there are people who don’t – there was a woman with a reclined seat,
                  and she doesn’t speak but her facial expression changes – she opens her eyes or
                  becomes emotional. How she tears up when she listens to songs that were important
                  in her life. Then, I believe wellbeing can be seen there, because it is a cry of
                  emotion.”</p>
            </disp-quote>
            <disp-quote>
               <p>“I believe it is a feeling. I believe that it gives you a connection so human that
                  in the end, when you feel this naturality and quiet, it’s because they are feeling
                  well too. From their facial expression and bodily expression, a smile or relaxing
                  facial features, or they can say phrases such as, ‘how good.’ But I believe that
                  above all, I know because I feel it too.”</p>
            </disp-quote>
         </sec>
         <!-- sec lvl 3 end -->
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Spiritual themes</title>
            <p>All clinicians interviewed noted that a patient’s spirituality were important, even
               essential, to their wellbeing and in relevance to their therapeutic or medical
               relationship with the patient. Additionally, clinicians interviewed noted
               distinctions between spirituality and religiosity by the absence of formal beliefs
               and emphasis on subjective feeling, such as of peace. For the music therapists,
               rather than just coping or facilitating a means to an end, music at the end of life
               became a process of growing, rising, and generating spiritual meaning. Physicians
               especially noted that they did not feel that their medical training prepared them to
               address spiritual needs. The quotes to follow detail participants’ perceptions of
               spiritual aspects of their practice.</p>
            <disp-quote>
               <p>“If [the patient] has a history of connecting with a spiritual life, during this
                  time it will also appear. In music, they are experiences that can manifest more
                  easily. Because music in general, not just at the end of life, is something that
                  helps us encounter ways to transcend…if we are at the end of life, in a sensitive
                  situation, we have prepared ourselves to accept that this is a way to connect in a
                  greater way to love, to energy.”</p>
            </disp-quote>
            <disp-quote>
               <p>“Generally, the spiritual needs are for example a life review, to express love, to
                  feel loved, to feel recognized, to be in peace, then, I believe that to be loved
                  for example with a person who already cannot speak, even with the little they can
                  express, I believe it has to do with the spiritual and doesn’t have anything to do
                  with expressing beliefs or speaking of the beyond…and for the people who are very
                  agitated, people who cannot encounter wellbeing at the end of life, well, the
                  power to do a spiritual work, to facilitate that they may be in peace, it is a
                  spiritual process.”</p>
            </disp-quote>
            <disp-quote>
               <p>“To me [spirituality] is not a role – the sick person is ill with everything,
                  their spirituality, and with their personality – to not address it, is to not
                  treat the case completely. Most likely, we aren’t [professionally] prepared.”
                  [physician]</p>
            </disp-quote>
            <disp-quote>
               <p>“It’s fundamental. Above all, the first few years I worked, I felt ill-prepared
                  for it. Well, the first thing to do is to listen. But you have to prepare
                  yourself…whatever the person believes, when one is conscious and is very aware
                  they are going to die, because at the end, sometimes it took a lot for me to say
                  they were going to die…the important thing is that what happens happens in the
                  best way possible. But few people allowed you that type of relationship…but you
                  would note that the human being is transcendent, that they don’t know where they
                  are going or what is going to happen, it’s a really big emptiness.”
                  [physician]</p>
            </disp-quote>
            <disp-quote>
               <p>“With regard to the end of life, I believe that spirituality is really that which
                  can be growing until we die, our physical, mental, and functional capacities are
                  shutting down, then, above all the spiritual can have a greater development. Above
                  all, it’s a way of giving an answer to all of the needs of the person. The person
                  at the end of life really already experiences that spiritual part – they know that
                  their existence has a limit, and have been planting things beyond, of the
                  situation, of what you and I do – then to put oneself in that situation, the
                  spiritual flowers. Then, if a therapist is capable of pulling from this spiritual
                  flowering, well they can facilitate spiritual development so that the person can
                  keep growing until the end of life.” [physician]</p>
            </disp-quote>
         </sec>
         <!-- sec lvl 3 end -->
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Emotional and psychosocial themes</title>
            <p>Clinicians interviewed tended to declare emotional and psychosocial issues, such as
               emotional release and self-acceptance, as inextricable from medical issues. A key
               component of involving emotional and psychosocial issues in care was to both allow a
               person to express emotions such as fear, and pick up on non-verbal cues of emotion
               such as presence and family cohesion. Additionally, many of the music therapists
               noted that feelings at the end of life were not purely negative but included joy and
               release in tandem with difficulty and suffering. In the following quotes,
               participants describe instances in which they found navigating emotional and
               psychosocial aspects of care essential, such as protecting family cohesion, giving
               acceptance to someone experiencing self-blame, and fear and frustration giving way to
               peace.</p>
            <disp-quote>
               <p>“I had a very difficult situation with a young woman who was at the point of
                  death…and her husband was with her and was waiting to say goodbye to her son. And
                  in that moment I felt that it was a space to care for the both of them, giving her
                  a hand I was saying that she could go…and in that moment, it was caring for the
                  environment – a space of farewell for her husband too, not only for her. As the
                  end is to create an aura between the two, and you are in some way maintaining this
                  little bubble that you are protecting in that moment.”</p>
            </disp-quote>
            <disp-quote>
               <p>“I believe that [the most difficult part] is when a person is constantly fighting
                  with themselves. Because they feel guilty, they judge a lot, they don’t permit
                  themselves to do nor feel nor be…for you to reflect that permanence is to give
                  permission, it’s unconditional acceptance when the other person doesn’t have
                  it.”</p>
            </disp-quote>
            <disp-quote>
               <p>“it can pass – at the end everything arrives at love, empathy, humility, affection
                  and to let oneself love…more than the fear of death, it’s the fear of leaving
                  behind – and those fears, are expressed in different ways too. But at the end,
                  frustration or rage from fear that one feels…the discharge is marvelous – there
                  are other moments that can pass that give a lot of peace, tranquility, and that
                  helps the family achieve that contact and communicate that non-verbal affection
                  that they feel for the patient.”</p>
            </disp-quote>
         </sec>
         <!-- sec lvl 3 end -->
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Co-constructing routes of healing between patient and provider</title>
            <p>Another recurring theme among clinician interviews was the immense value placed on
               patients’ desires, understandings, and skills in building their clinical encounter.
               The clinicians interviewed frequently mentioned themes of co-constructing
               psychosocial, spiritual, and physical healing alongside patients. Rather than serving
               exclusively as bearers of knowledge, they tended to describe their clinical roles as
               ones of accompaniment, which prioritize and empower the voice of the patient. In the
               following quotes, clinicians describe their mindset of deferring to the patient’s
               voice while delivering care.</p>
            <disp-quote>
               <p>“…what you do has the same value as what the other person does. It’s not I who
                  applies a treatment, I don’t go with my musical medicine and apply it to you and
                  you feel well – no. I listen to you, I get to know you, I accompany you, then, all
                  that may be in music therapy, not only in palliative care, centers on the person –
                  what the person brings, what they express, then, in palliative care above all –
                  when the person is very vulnerable, when they are in a very fragile situation – it
                  has this value that they can take part to decide, even the people who seem as if
                  they no longer have the capacity to decide – always a gesture, a form of doing
                  things, to know what the family tells you of that person, it is a way for this
                  person who is very limited to participate and be the protagonist of the entire
                  process.”</p>
            </disp-quote>
            <disp-quote>
               <p>“you can’t see the sick person from above, where I tell you what happens.”</p>
            </disp-quote>
            <disp-quote>
               <p>“Before I wanted to help people so they would get better; this vocation continues,
                  but right now from a perspective more from you-to-you, from person-to-person…and
                  for us professionals not to have so much protagonism.”</p>
            </disp-quote>
            <disp-quote>
               <p>“But in the end it could be that you do something completely different, you must
                  be prepared for anything, to discard what you have prepared and embrace what the
                  patient has to say to you in that moment.”</p>
            </disp-quote>
         </sec>
         <!-- sec lvl 3 end -->
         <!-- sec lvl 3 begin -->
         <sec>
            <title>Reflexivity and distinctions between cure and care</title>
            <p>This final section on reflexivity refers to a prominent tendency of the clinicians
               interviewed to reflect on their own individual perceptions, feelings, and
               shortcomings in the first-person. The clinicians frequently noted methods of medical
               treatment or healthcare intervention, both their own or systemic, which they did not
               find adequate to care for patients at the end of life. In doing so, they brought up
               perceived distinctions between methods meant to cure or fix an ailment and ones that
               center on caring for the patient as a holistic being, which they favored, with one
               music therapist even describing their work as when “medicine arrives at this point
               when it can’t do any more.” In the following quotes, clinicians detail their
               perspectives on how to be aware of their own limitations in practice.</p>
            <disp-quote>
               <p>“We are educated for it – my education was more knowledge for the purpose of
                  knowledge, but later you see, knowledge only without more, I am very poor.”
                  [physician]</p>
            </disp-quote>
            <disp-quote>
               <p>“But yes I feel, when there are difficult situations, it is an enormous fortune to
                  encounter them with a tool like music. Because in many situations it can do that
                  at which you can’t reach.”</p>
            </disp-quote>
            <disp-quote>
               <p>“Above all, I recognize that the first year it gave me fear, and I sought refuge
                  in the medical. It was a chapter that took a lot out of me – I did not have
                  training – but it has an enormous importance, because it is an area that together
                  with the emotions, arrives until the end. The spiritual, the emotional, the
                  affective, you can work with until the end, until the last moment, right?”
                  [physician]</p>
            </disp-quote>
            <disp-quote>
               <p>“I always say that when everyone has finished with their work, when the doctor can
                  do no more, nor the nurse, the music always arrives. It’s a wellbeing that is the
                  capacity of a person to be themselves.”</p>
            </disp-quote>
            <disp-quote>
               <p>“the truth is that at the beginning, I had in mind the idea of getting data to
                  convince the doctors, you know? And put them in numbers, the numbers that
                  interested them, the effects of the music…in the end, all depends on what the
                  patient tells me, you know? Well, if they didn’t want it, I didn’t do it. Then, we
                  would say that the work is to help the person so that they feel a little better,
                  in the moment we initiate the therapy one had to aid the wellbeing of the
                  person…how to help the person feel well with themselves.”</p>
            </disp-quote>
            <p>A commonality spanning all seven derived themes was the lack of focus on medical
               illness itself, whether the interviewee was a physician or not. While medical
               literature frequently centers on distress, trauma, and pain, patients’ lived
               experiences contained a mixture of these themes along with positive elements less
               commonly associated with death, such as joy, love, and clarity (<xref ref-type="bibr"
                  rid="B2017">Brennan, 2017</xref>). When clinicians in this study brought up
               patient cases, they briefly mentioned disease states of patients – if at all – and
               tended toward describing patients’ psychosocial circumstances. One physician provided
               an anecdote regarding the value of basic human contact, such as conversation, and
               stated that it should not be underestimated in its healing power. They remarked, “I
               met a patient who told me, the person most important to me is the cleaning lady.
               Because every morning she chatted with him, and then achieved much more than I
               did…people want to go where the human can reach.”</p>
         </sec>
         <!-- sec lvl 3 end -->
      </sec>
      <!-- sec lvl 2 end -->
      <!-- sec lvl 2 begin -->
      <sec>
         <title>Discussion</title>
         <p>This project provides a window into the experiences of clinicians involved with music
            therapy in end of life care and how artistic engagement in end of life contexts sets up
            a model for avenues of spiritual, psychosocial, and medical care. Even outside of an end
            of life context, clinicians may broadly adopt the “palliative soul” and incorporate the
            needs of patients and their relational networks into clinical practice. This model of
            the “palliative soul” aims to heal not just by applying a treatment with an anticipated
            effect but constructing what it means for a person to be well with that person and their
            loved ones, moment by moment.</p>
         <p>The artistic engagement reported from the music therapists in the interviews tend to
            prioritize the patient’s identity first as a human being and second as a patient (<xref
               ref-type="bibr" rid="B2017">Brennan, 2017</xref>). They acknowledge that the person
            dying is more than just a product of their medical diagnoses and therefore often elicit
            words and experiences from the person that are non-medical in nature. As medical
            sociologist Allan Kellehear noted in <italic>The Study of Dying, </italic>“dying people
            reinforce their importance to themselves and their networks by affirming their relevance
            right up to the very end of life” (<xref ref-type="bibr" rid="K2011">Kellehear, 2011, p.
               4</xref>). “Theories of agency” at the end of life emphasize playing an active role
            in maintaining activities, relationships, and responsibilities important to them even
            before the onset of illness (<xref ref-type="bibr" rid="K2011">Kellehear, 2011, p.
               4</xref>). In this sense, affirming a patient’s personhood at the end of life is
            contingent on what the patient expresses to the clinician as significant concerns to
            them. In <italic>On Death and Dying, </italic>psychiatrist Elisabeth Kübler-Ross noted
            that dying patients are “often treated like a person with no right to an opinion,” and
            possess wishes and desires at the end of life which are too often unheard or ignored by
            both medical staff and their loved ones (<xref ref-type="bibr" rid="KR2009">Kübler-Ross,
               2009, p. 8</xref>). In deferring to what the patient perceives as important at the
            end of life, clinicians share power to speak, make decisions, and generate routes of
            healing with their patients.</p>
         <p>Additionally, clinicians strongly believe spiritual wellbeing and distress to hold
            significance at the end of life. Likewise, music therapy’s role in spiritual care has
            been well-documented in clinical literature. In a study by Wlodarczyk (<xref
               ref-type="bibr" rid="W2007">2007</xref>) on the effects of music therapy on
            spirituality, the author found that terminal patients were significantly more likely to
            discuss spiritual themes and issues during music visits than non-music visits. McClean,
            Bunt, and Daykin (<xref ref-type="bibr" rid="MCBD2012">2012</xref>) noted in a study, on
            the subjective reports of palliative care patients on spiritual healing functions of
            music therapy, that spirituality is used as a blanket term to discuss personal
            challenges more broadly and may or may not be related to religion. Despite institutional
            leanings toward Catholicism in Spain, it is important to distinguish religiosity from
            spirituality, the latter of which can be defined as one’s subjective experience of
            meaning-making which may or may not be influenced by religious traditions (<xref
               ref-type="bibr" rid="DVC2000">Daaleman &amp; VandeCreek, 2000</xref>).</p>
         <p>While music therapy in end of life care directly engages adverse psychosocial
            circumstances and embraces experiences of death and dying, human culture as a whole
            tends to shy away from pain and death. Cultural norms draw us to sequester experiences
            of dying at the margins of society, and it may be difficult to sort through such norms
            and expectations of what constitutes a beautiful life to reach and care for the human
               (<xref ref-type="bibr" rid="B2017">Brennan, 2017</xref>). Ultimately, the themes in
            clinical practice outlined in this project highlight some of the significant ways in
            which elements of the “palliative soul” challenge cultural assumptions of beauty and
            humanity at the end of life, as well as the social norms that compel us to turn away
            from complex, multidimensional suffering.</p>
      </sec>
      <!-- sec lvl 2 end -->
      <!-- sec lvl 2 begin -->
      <sec>
         <title>Conclusions</title>
         <p>The interviews in this project give perspectives on how health professionals may
            humanize patients facing near impossible circumstances such as the end of life and do
            justice in caring for their patients: leaning in to experiences of suffering with
            intention and an open ear, approaching patients in anticipation of their potential
            spiritual, emotional, and psychosocial needs, defining suffering, wellbeing, and
            effective clinical intervention through the patient’s voice, thinking actively about
            their own biases and shortcomings in care, and overall seeing the beauty and humanity in
            people both within and despite their arrival at end-stage disease. This article
            encourages any professional caring for people in states of medical and psychosocial
            vulnerability to contemplate elements of the “palliative soul,” and how they may take
            root and flourish in their own clinical practices.</p>
      </sec>
      <!-- sec lvl 2 end -->
      <!-- sec lvl 2 begin -->
      <sec>
         <title>About the author</title>
         <p>Zoe Tao is a medical student at the University of Texas Southwestern Medical School in
            Dallas, Texas. She received her Bachelors of Arts from Rice University in Houston, Texas
            in Psychology and Religion. She hopes to continuously engage with multidisciplinary
            scholarship and practice throughout her medical training, especially as they pertain to
            music in psychiatric and palliative care settings.</p>
      </sec>
      <!-- sec lvl 2 end -->
      <!-- sec lvl 2 begin -->
      <sec>
         <title>Acknowledgements</title>
         <p>Supported by: The Rice University Wagoner Fellowship.</p>
      </sec>
      <!-- sec lvl 2 end -->
      <!-- sec lvl 2 begin -->
   </body>
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